Thank you for choosing CIAN Diagnostics as your laboratory partner for COVID-19 testing.

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Detailed Instructions below.

  1. Swabs could be used for nasopharyngeal (gold standard) OR oropharyngeal (most patients’ preference) sample collections.

    • Anterior Nares

    • Mid Turbinate

  2. The swabs are good up to 72 hours at room temperatures. Please keep them refrigerated or frozen if the samples cannot be picked up the same day.

  3. Transport swabs with dry ice to improve the viability of the samples.

  4. Some swabs have break points at 7cm but the tube itself is 5cm tall. Please break at the breakpoint and bend the swab into the tube with the swab tip at the bottom.

  5. Please make sure that the caps are tightened properly.

  6. Please ensure that the labels are either printed from spreadsheet ahead of time for legibility or if you handwrite the name and date of birth, do NOT use a gel ink pen. Please use ball point pen or permanent maker.

  7. Please ensure that the patient’s name (last name, first name) and DOB (MM/DD/YYYY) are printed or clearly written and this info is not covered up.

  8. Here are the contact numbers

    1. General Lab Info: (240)396-4343

    2. Lab Fax: (240)396-4345

    3. Courier Drop Off and Pick Up: (301)310-7366

    4. Medical Questions/ Provider Questions: (301)461-6687

    5. Back Up Numbers For Questions/ Concerns: Sam (240)422-4164 or Manoj (804)335-6158

  9. Courier pickups/ drop offs: please call CIAN at (301)310-7366 BEFORE 3pm to schedule for the NEXT DAY. CIAN may not be able to pick up when called on the same day. Please keep the specimens refrigerated for the next day pick up.

  10. Hours of Operation: the laboratory is open 7 days a week.

    1. Monday- Friday 8AM to 5PM

    2. Saturday, Sunday, and Holidays: 9AM to 4PM

    3. After hours contact: (301)310-7366

  11. Please create Excel spreadsheets with the following information on ALL residents and ALL employees ahead of time and share it with CIAN via Microsoft Sharepoint. You can use this spreadsheet for creating labels instead of handwriting. This spreadsheet will shorten the turnaround time for testing. The information needed is as follows:

    1. Patient’s name (Last and First)

    2. DOB

    3. Gender (M, F, U)

    4. Ethnicity

    5. Race

    6. Ordering provider’s name and NPI number

    7. Address of the facility

Procedure:

  1. Tilt patient’s head back 70 degrees.

  2. Insert swab into nostril parallel to the palate. (Swab should reach depth equal to distance from nostrils to outer opening of the ear). Leave swab in place for several seconds to absorb secretions.

  3. Slowly remove swab while rotating it. (Swab both nostrils with same swab).

  4. Immediately place tip of swab into sterile viral transport media tube and snap/cut off the applicator stick.

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CIAN Diagnostics is committed to providing attentive customer service. We are happy to answer any questions you may have about our testing options.

ADDRESS

5330 Spectrum Drive Suite I
Frederick, MD 21703

HOURS OF OPERATION

Monday - Friday: 8am to 8pm
Saturday - Sunday: 8am to 5pm

 

EMAIL

info@ciandx.com

MAIN PHONE

844-800-CIAN | 240-396-4343